The worst thing is that patience can become infinite" (José Saramago)

Monday, July 13, 2015

When we call the number of "Customer Service" and we always hear, with good background music, the monotonous litany of "our operators are busy. Please do not hang up ... Our operators are still busy. Please wait ... Our operators are busy.... "

And two, three, five, eight ... minutes go by until the diligent operator answers and listens with delight ... if the patience of the person concerned has almost been infinite and has not decided irritably to cancel the service.

We have too much patience with the customer services that are more inefficient every day.